Shipping & Return Policy
Shipping Information
At Clearwater Cabin Lighting, we are proud to offer FREE shipping on all orders within the continental United States.
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Please allow up to 14 days for your order to be handcrafted and prepared for shipment.
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Once shipped, you will receive a confirmation email with tracking information.
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We take great care in packaging each item to ensure it arrives safely to your home.
Return Policy
We want you to love your purchase. If for any reason you are not completely satisfied, you may return your item under the following conditions:
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Returns must be requested within 10 days of delivery.
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Items must be in original, unused condition and returned with all original packaging.
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Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
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To initiate a return, please contact us at customercare@clearwatercabinlighting.com with your order number and reason for return.
Custom Orders
Please note that custom or personalized items may not be eligible for return unless they arrive damaged or defective.
Questions?
We’re here to help! Reach out anytime at customercare@clearwatercabinlighting.com, and we’ll be happy to assist you.